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Troubling Shooting your Examity Test

If you are having trouble with starting your Examity Test you can:

  1. Troubleshoot using the 'Chat' feature.
    Once logged into your exam session, there is a chat icon in the program. Clicking this will connect you with Examity technical support.
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  2. Call their toll free number (855-392-6489, option 1) to speak directly to technical support. Or from your Examity page, in the top right, click email or call support. 

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  3. Use the Test Taker Guide to troubleshoot on your own. 

If everything is installed and you are unable to get the test started because you need a password, please watch this short video to find out how to source your test password.