Troubling Shooting your Examity Test

If you are having trouble with starting your Examity Test you can:

  1. Troubleshoot using the 'Chat' feature.
    Once logged into your exam session, there is a chat icon in the program. Clicking this will connect you with Examity technical support.
    chat.png

  2. Call their toll free number (855-392-6489, option 1) to speak directly to technical support. Or from your Examity page, in the top right, click email or call support. 

    emailcall.png
  3. Use the Test Taker Guide to troubleshoot on your own. 

If everything is installed and you are unable to get the test started because you need a password, please watch this short video to find out how to source your test password.


Revision #3
Created Thu, Feb 25, 2021 3:19 AM by Chelsea Bitgood
Updated Wed, Oct 20, 2021 2:03 PM by Chelsea Bitgood