Getting Started with Subscriptions
Subscriptions are online resources provided by HCOS for our families. Our Subscriptions cover a wide range of valuable content for your students’ online learning.
Logins & Getting Started Tips
Find all of your information in thevarious Subscriptionssubject areas and Databasesgrade chapterlevels. inAll thesubscriptions Learningare Commonsavailable for Families book.
Finding links, usernames,Enrolled and passwords.
Flex Go to the Search Portal Landing Page and select the Subs/Password tab. Log in with your Encom username and password. You will see a list of Subscriptions and find links, usernames and passwords.
World Watch News is at the bottom of the list.families. If you can’tare seea WorldRegistered Watchfamily, News,please youclick can reverse the order of the list by selecting the word “Name” on the narrow green bar. Bring it backbelow to thelearn regularmore orderabout by selecting “Name” again.
FAQs and Troubleshooting
Subscription Login Does Not Work
Subscription Passwords are updated each year in July, and sometimes randomly throughout the year. If your password stops working, please check back on the Search Portal to see if you are using an up-to-date password.
When the Subscription Login Does Not Work.
These are the things to try first:
Always checkthe Search Portalfirst to make sure that the link, username and password that you are using is up-to-date. Choose the Subs/Password tab and log in with your Encom username and password. The Search Portal information changes every year in July and randomly throughout the year if password issues arise.Try clearing your browser cache. Your computer may have saved a “broken link.” If it does that, it won’t matter how often you try to log in; you won’t get there because your computer keeps reverting to the wrong link. Type “clear cache” into your search bar and follow the instructions from the drop-down menu for your browser.Check that you are not adding an extra ‘blank’ space at the beginning or the end of your username or password. Make sure they are located at the very beginning of the space allowed, and that your cursor is right at the end of the password.Check whether your username or password has upper and lowercase letters. Somewhich subscriptions arecase-sensitive.Try using a different browseravailable toaccess the subscription. If you usually work in Google Chrome, try using Internet Explorer, Safari, or Firefox.you.You can always try to reboot your computer. Turn everything off, wait thirty seconds, and then turn it on again.Sometimes, waiting a day and then trying it again seems to work!
If you’re still having trouble, please email Margaret at margaret.basaraba@onlineschool.ca Don’t give up!!! We promise it will be worth your while!
Using Subscriptions in the Summer
Yes, students, who are enrolled or registered for the next school year, are welcome to continue using their Subscriptions through the summer. The Tynker Subscription, which closes for July, is the one exception.
Subscriptions for Enrolled Families
4CanoesAxisBC ExamBankBrainPOP, BrainPOP Jr., BrainPOP Español, BrainPOP FrançaisBrainPOP ScienceCanadian ReaderCurrents4KidsDiscovery EducationEnchanted LearningEncyclopédie DécouverteEVERFIExplora Canada (Canadian Reference Centre)Flipster MagazinesFocused Education Resources - BC Digital ClassroomGale Cengage LearningGizmosKnowBC.comLearn360Live It EarthMathleticsMatificmyBlueprintMystery ScienceNational Film BoardNational Geographic KidsNews4YouthPebbleGo & PebbleGo NextProQuestRead&WriteReading Eggs & EggspressRightNow MediaTeaching BooksTouch-type Read and SpellTwig ScienceTwig Science ReporterTynkerWhat in the World?World Book Encyclopedia
Subscriptions for Registered Families
- 4Canoes
- Axis
- BCDC/ Focused Education Resources
- Enchanted Learning
- EVERFI
- Explora Canada (Canadian Reference Centre)
- Flipster Magazines
- Gale Cengage Learning
- KnowBC.com
- National Film Board
- National Geographic Kids
- ProQuest
- Teaching Books
- Twig Science
- Twig Science Reporter
- World Book Encyclopedia
Finding Links, Usernames, & Passwords
Go to the Search Portal and select the Subs/Password tab. Log in with your Encom username and password. You will see a list of subscriptions and find links, usernames and passwords.
The list is organized alphabetically from A-Z. You can toggle to Z-A by selecting "Name."
Subscription Passwords are updated annually in July, with some being updated throughout the year. If your password stops working, please check back on the Search Portal to see if you are using an up-to-date password.
Using Subscriptions in the Summer
Enrolled, Flex, and Registered students who are re-enrolled for the next school year are welcome to continue using subscriptions through the summer with the exception of Tynker, which closes in July.
Troubleshooting
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Always check the Search Portal to make sure that the link, username, and password you are using are up-to-date.
-
Try clearing your browser cache, as your computer may have saved a broken link. Type “clear cache” into your search bar and follow the instructions from the drop-down menu for your browser.
-
Check that you are not adding an extra space at the beginning or the end of your username or password. Ensure usernames and passwords are located at the very beginning of the allowed space and that your cursor is right at the end of the password.
-
Check whether your username or password has upper and lowercase letters. Some subscriptions are case-sensitive.
-
Try using a different browser to access the subscription. For example, if you usually work in Google Chrome, try using Internet Explorer, Safari, or Firefox.
-
Try to reboot your computer. Turn everything off, wait thirty seconds, and then turn it on again. Sometimes, waiting a day and then trying it again seems to work!
If you are still having trouble, please email Margaret at margaret.basaraba@onlineschool.ca. Don’t give up! We promise it will be worth your while!