# Getting Started The Search Portal is the place to access Learning Commons resources such as physical books and kits, eBooks, audiobooks, databases, curricula, hands-on resources, supplemental packs, and inclusive education support materials. Physical resources are shipped directly to your home if you live outside the Kelowna area (e.g., Lake Country to West Kelowna). #### What is Available to Me?
HCOS Enrolled and Flex | HCOS Registered | |
---|---|---|
Books, eBooks, audiobooks | ✅ | ✅ |
Digital Unit Study Kits | ✅ | ✅ |
Inclusive Education books | ✅ | ✅ |
Curriculum | ✅ | ✅ |
Grades 10-12 Extended Loan General Textbooks | ✅ | ✅ |
Robots | ✅ | ❌ |
ADST/Steam Resources\* | ✅ | ❌ |
Supplemental Packs | ✅ | ❌ |
Inclusive Education packs | ✅ | ❌ |
Individualized Course Extended Loan Textbooks | ✅ | ❌ |
Susan Barton Material | ✅ | ❌ |
Microscopes | ✅ | ❌ |
Physical Unit Study Kits | ✅ | ❌ |
Changing your password in Encom will also change your password for the Learning Commons Search Portal, so please keep track of your login information. It takes up to 24 hours for the credentials to update.
##### Students Students use their Encom username and password to access Sora eBooks and Subscription passwords. They cannot book physical items from the [Search Portal](https://hcs.insigniails.com/LibrarySAML/Home), but they can view them. Bookings must be made on the parent account. If you do not know your Encom password, you can reset it [here](https://encom.onlineschool.ca/public/forgotten-password).  #### Loan Periods & Shipping The default loan period for most items is **10 weeks**, which does not include shipping time. Grade 10-12 extended loan textbooks have a loan period of eight months with an option to renew for one month. Items can be booked up to a year in advance (September to June). Overlapping bookings are not allowed if they exceed 40 items within the 10-week loan period. Back-to-back bookings of the same items are not allowed. Items can be renewed twice for four weeks each time, provided the items have not been booked by someone else.Item Circ Type | Loan Limit | Loan Period |
Book Club | 2 | 10 Week(s) |
CD/DVD/CD-Rom | 8 | 10 Week(s) |
Curriculum | 40 | 10 Week(s) |
Kits | 6 | 10 Week(s) |
MakerEd Family | 4 | 10 Week(s) |
Mini Kits | 2 | 10 Week(s) |
NonFiction/Fiction | 40 | 10 Week(s) |
Reader Pen C Pen | 2 | 8 Month(s) |
S-KIT | 10 | 10 Week(s) |
Inclusive Education | 10 | 10 Week(s) |
Inclusive Ed Packs | 10 | 10 Week(s) |
Susan Barton | 4 | 8 Month(s) |
Textbooks | 6 | 8 Month(s) |
Thumb Drive | 1 | 10 Week(s) |
Please contact Kelly Wiebe with any shipping questions: [kelly.wiebe@onlineschool.ca](mailto:shipping@onlineschool.ca)
#### Fines Fines are charged for lost or damaged items. The fine can be paid with student funding or invoiced via Paypal. Avoid fines by: - Keeping kit items together in one area. Ensure the kit bag is not damaged or forgotten when preparing the return shipment - Check all kits for books and items as soon as you receive them. Contact us if anything is missing or damaged. - Prepare packages properly for shipping. Poorly packaged items result in damage!Items borrowed from HCOS should not be shared with other families not registered or enrolled with HCOS. These materials are specifically for HCOS families. You are responsible for replacement costs of all items signed out under your account, regardless of how they are lost or damaged, except for courier issues.