# Student Success Centre

<p class="callout info"><span data-olk-copy-source="MessageBody">**Coming Soon: "Skill-up" Workshop Week** hosted by the SSC Team   
  
**Who?** Grades 5-12 Students and Parents  
**What?** A full week of FREE, interactive 1-hour workshops to help students kickstart the new school year.  
***Workshop Sneak Peek:** Meet the SSC Team, Back-to-School Tips for Success, Ready-Set-Go! (Goal-setting &amp; Time Management), Become a Project Pro, Turning Tough Math into Manageable Steps, and Academic Integrity in the Age of AI*   
**When?** September 14-18, 2026  
**Where?** [Zoom Link](https://onlineschool.zoom.us/j/69789478033?pwd=TFNzam4yZDlvYU1Rd2l4ME4wOUxkZz09)  
  
\* The full lineup and schedule of workshop offerings will be available soon!  
</span></p>

<p class="callout success"><span data-olk-copy-source="MessageBody">"Wow, wow, wow!! I wanted to reach out to you and thank you so much for the gift of offering support for students through the school." (Parent)</span></p>

<p class="callout success">"We are so, so grateful for all your help this year. (Student) would NOT have made it through maths 9 without your much needed and much appreciated support!" (Parent)</p>

<p class="callout success"> "I just want to thank you so much for all the support you gave me. Working with you was one of my brightest times of grade 10. Thank you so much.😊" (Student)</p>

<p class="callout success">"I just wanted to say thank you so much for the work that you and the rest of the SSC EA team do! What a gift to the whole of HCOS!" (HCOS Staff) </p>

[![embedded-image-n86rvsm1.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/scaled-1680-/fklembedded-image-n86rvsm1.png)](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/fklembedded-image-n86rvsm1.png)

[![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-oh2d3vnr.png)](https://innovations.onlineschool.ca/student-success-centre/)

**SSC Overview**

The **[Student Success Centre (SSC)](https://innovations.onlineschool.ca/student-success-centre/)** is a free online-based universal support available to all students in grades 5-12+. It is comprised of a team of EAs who come ready to support students with Numeracy (Maths &amp; Sciences), Literacy (Humanities, etc.), and Executive Functioning (life skills building) needs.

- **SSC EAs assist students with:**
    
    
    - - **Core Academic &amp; Subject Support** - targeted, step-by-step instruction in core courses—including Math, Science, Humanities, and Language Arts—to deepen subject comprehension and foster higher-level thinking skills
        - **Accountability** and **check-ins** to help you stay on track
        - **Executive functioning** — organization and planning, scheduling and goal-setting, time management, breaking down assignments into smaller parts
        - **Motivation** — pinpointing distractions and discussing strategies to kick procrastination to the curb
        - **Building confidence** due to anxiety or insecurity
        - **Skill-building** – critical thinking and problem solving, note-taking and essay writing, study and test preparation, and communicating and advocating needs
        - Preparation for **Literacy and Numeracy Provincial Assessments**
        - **Digital Literacy &amp; Platform Navigation** - confidently using online platforms and educational technology (Brightspace, Study Forge, Encom, and Google Workspace)
        - **Academic Integrity &amp; AI Literacy** - Navigating modern learning responsibly—avoiding plagiarism and using AI tools ethically for brainstorming, feedback, and skill development

<div id="bkmrk-how-to-initiate-supp"><div>**How to Initiate Support**</div><div>  
</div></div>We encourage you/your child to learn more about each SSC EA before booking a session. This will help you/your child decide which EA(s) will be the best fit based on their needs and personality.

![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-fyd53y9m.png)![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-wjyswaqj.png)

**Sample:**

![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-ttot6k0r.png)

 ![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-3yq6sw5v.png)

![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-b90pkfie.png)

![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-va7ypj03.png)![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/embedded-image-gtaetzep.png)

<div id="bkmrk--15"></div>**Booking Sessions**

<span style="text-decoration: underline;">**Regular Sessions**</span>

At any point throughout the school year, **students can book up to 2 sessions per week with one EA, or up to 4 sessions with a combination of EAs**. \* ***Max 4 sessions per family per week.*** Sometimes it can be helpful to have more team members on a child's academic team, given their different needs (some might need help with Math and Scheduling &amp; Goal-setting) and the availability of SSC EAs.

****SSC EA schedules show only <span style="text-decoration: underline;">two weeks at a time</span>, adding sessions hour by hour.**** During busy times, sessions book up quickly, so ****please be patient and check back regularly.****

<span style="text-decoration: underline;">****Front-of-the-Line Sessions****</span>

These **last-minute sessions** are perfect if there is no availability in an EA's regular schedule and/or if a student has a need that requires attention in a timely manner. **Here are some examples:** a Meet-and-Greet, an accountability check-in on top priorities, support with tackling a tough math concept, taking the initial steps on a new assignment, or receiving last-minute support before a quiz or test.

**Keep in Mind:** Only some SSC EAs will offer up these sessions (once demand increases). Sessions will open up **48 hours in advance**. Sessions are shorter, running around **20-30 minutes.**<span class="highlight">\* **Max 2 sessions per week.** </span>

**Whether a Regular Session or a Front-of-the-Line session, book with an SSC EA using one of these three options:**

- **Book from the SSC webpage:** Scroll down to [Meet Our Team](https://innovations.onlineschool.ca/student-success-centre/).  
       
    [![image.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/scaled-1680-/odoimage.png)](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/odoimage.png)
- **Book from Brightspace:** The SSC webpage and SSC EA links are listed along the right panel.  
    [![image.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/scaled-1680-/HtWimage.png)](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/HtWimage.png)

**In both cases,** select the SSC EA you/your child would like to meet with, click on their booking link, scroll through the calendar and pick a day and time that works for you, and then follow the intake prompts to help the SSC EA prepare for the session. Once the booking has been completed, you/your child will receive an email with the booking information (including a Zoom link).

<p class="callout info">As the child’s parent or guardian, you can sit in on the session - especially if it’s a Meet &amp; Greet. Alternatively, you can share information about your child and their needs with the SSC EA prior to the session to help them prepare well. </p>

- **Talk to a member of your academic team** (eg, course specialist, K-9 teacher, academic advisor, case manager or learning support consultant), as they can also help set up a Meet &amp; Greet session with an SSC EA.

**Sample Booking:**

 ![637e2a29-62f6-40df-a304-54821e9e79c7.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-02/scaled-1680-/637e2a29-62f6-40df-a304-54821e9e79c7.png) ![2ca6fce0-400c-40e0-9876-027e8653f5ac.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-02/scaled-1680-/pjc2ca6fce0-400c-40e0-9876-027e8653f5ac.png)

![](https://sophie.onlineschool.ca/uploads/images/gallery/2026-02/embedded-image-cuypxuoy.png)

**Friendly Reminder:**

We ask that you kindly follow the **2 sessions per week limit if you are working with one SSC EA (or up to 4 sessions with a combination of EAs - PER FAMILY)** and ensure that booked sessions are attended. Please notify the SSC EA **or** use the links at the bottom of the email booking notification/reminder to cancel or reschedule a session that can no longer be attended.

Should your child need further support, we encourage you to contact a member of your child’s academic team (eg, course specialist, K-9 teacher, academic advisor, or case manager) to discuss additional support.

**Additional Resources Available through the SSC**

The [Student Success Centre (SSC) webpage](https://innovations.onlineschool.ca/student-success-centre/) has additional resources for students and parents.

Throughout the year, the SSC highlights new team members, upcoming events and resources, and often shares helpful tips for students within our **SPOTLIGHT blog**.

![image.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-08/scaled-1680-/ltCimage.png)

![image.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-08/scaled-1680-/9ORimage.png)

The SSC’s [SOPHIE Resources Page](https://sophie.onlineschool.ca/books/information-for-families/page/ssc-resources) pulls together a variety of resources meant to support students in their learning journey and EAs in their support role. Important topics such as Resources &amp; Research, Academic Integrity, Provincial Assessments, and Skill Building for Students can be found here, along with all previously recorded SSC Workshops.

[![image.png](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/scaled-1680-/Q0Ximage.png)](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/Q0Ximage.png)

**If you have additional questions about the SSC, please reach out to [Taryn McPherson](mailto:taryn.mcpherson@onlineschool.ca) (SSC Manager) or [Sherie Seddon](mailto:sherie.seddon@onlineschool.ca) **(Innovations Assistant Director).****

- <p class="callout info">**For more information**, please look at:[ **https://innovations.onlineschool.ca/student-success-centre/**](https://grad.onlineschool.ca/student-success-centre)</p>