Please help us out by completing this [Summer Interest Form](https://forms.kccnet.ca/view.php?id=1122233) (before May 15) and [End-of-Year Survey](https://forms.kccnet.ca/view.php?id=898838) (before May 31). Both will help us serve YOU better! Thank you!
"Wow, wow, wow!! I wanted to reach out to you and thank you so much for the gift of offering support for students through the school." (Parent)
"We are so, so grateful for all your help this year. (Student) would NOT have made it through maths 9 without your much needed and much appreciated support!" (Parent)
"I just want to thank you so much for all the support you gave me. Working with you was one of my brightest times of grade 10. Thank you so much.😊" (Student)
"I just wanted to say thank you so much for the work that you and the rest of the SSC EA team do! What a gift to the whole of HCOS!" (HCOS Staff)
[](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/fklembedded-image-n86rvsm1.png) [](https://innovations.onlineschool.ca/student-success-centre/) **SSC Overview** The **[Student Success Centre (SSC)](https://innovations.onlineschool.ca/student-success-centre/)** is a free online-based universal support available to all students in grades 5-12+. It is comprised of a team of EAs who come ready to support students with Numeracy (Maths & Sciences), Literacy (Humanities, etc.), and Executive Functioning (life skills building) needs. - **SSC EAs assist students with:** - **Academic courses** - comprehension, higher-level thinking, step-by-step instruction - **Accountability** and **check-ins** to help you stay on track - **Building confidence** due to anxiety or insecurity - **Executive functioning** - organization and planning, scheduling and goal-setting, time management, breaking down assignments into smaller parts - **Motivation** - pinpointing distractions and discussing strategies to kick procrastination to the curb - **Navigating Platforms** - Brightspace, Study Forge, Encom, and Google Workspace - **Preparation** for Literacy and Numeracy Provincial Assessments - **Skill-building** – critical thinking and problem solving, note-taking and essay writing, study and test preparation, communicating and advocating needs, and AI literacy.As the child’s parent or guardian, you can sit in on the session - especially if it’s a Meet & Greet. Alternatively, you can share information about your child and their needs with the SSC EA prior to the session to help them prepare well.
- **Talk to a member of your academic team** (eg, course specialist, K-9 teacher, academic advisor, case manager or learning support consultant), as they can also help set up a Meet & Greet session with an SSC EA. **Sample Booking:**    **Friendly Reminder:** We ask that you kindly follow the **2 sessions per week limit if you are working with one SSC EA (or up to 4 sessions with a combination of EAs - PER FAMILY)** and ensure that booked sessions are attended. Please notify the SSC EA **or** use the links at the bottom of the email booking notification/reminder to cancel or reschedule a session that can no longer be attended. Should your child need further support, we encourage you to contact a member of your child’s academic team (eg, course specialist, K-9 teacher, academic advisor, or case manager) to discuss additional support. **Additional Resources Available through the SSC** The [Student Success Centre (SSC) webpage](https://innovations.onlineschool.ca/student-success-centre/) has additional resources for students and parents. Throughout the year, the SSC highlights new team members, upcoming events and resources, and often shares helpful tips for students within our **SPOTLIGHT blog**. [](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/Zn5embedded-image-r2lawiao.png) [](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/ZBxembedded-image-qpnsavmb.png) The SSC’s [SOPHIE Resources Page](https://sophie.onlineschool.ca/books/information-for-families/page/ssc-resources) pulls together a variety of resources meant to support students in their learning journey and EAs in their support role. Important topics such as Resources & Research, Academic Integrity, Provincial Assessments, and Skill Building for Students can be found here, along with all previously recorded SSC Workshops. [](https://sophie.onlineschool.ca/uploads/images/gallery/2026-04/Q0Ximage.png) **If you have additional questions about the SSC, please reach out to [Taryn McPherson](mailto:taryn.mcpherson@onlineschool.ca) (SSC Manager) or [Sherie Seddon](mailto:sherie.seddon@onlineschool.ca) **(Innovations Assistant Director).**** -**For more information**, please look at:[ **https://innovations.onlineschool.ca/student-success-centre/**](https://grad.onlineschool.ca/student-success-centre)