Student Success Centre

Please help us out by completing this Summer Interest Form (before May 15) and End-of-Year Survey (before May 31). Both will help us serve YOU better! Thank you! 

"Wow, wow, wow!! I wanted to reach out to you and thank you so much for the gift of offering support for students through the school." (Parent)

"We are so, so grateful for all your help this year. (Student) would NOT have made it through maths 9 without your much needed and much appreciated support!" (Parent)

 "I just want to thank you so much for all the support you gave me. Working with you was one of my brightest times of grade 10. Thank you so much.😊" (Student)

"I just wanted to say thank you so much for the work that you and the rest of the SSC EA team do! What a gift to the whole of HCOS!" (HCOS Staff) 

SSC Overview

The Student Success Centre (SSC) is a free online-based universal support available to all students in grades 5-12+. It is comprised of a team of EAs who come ready to support students with Numeracy (Maths & Sciences), Literacy (Humanities, etc.), and Executive Functioning (life skills building) needs. 

• SSC EAs assist students with:

  • Academic courses - comprehension, higher-level thinking, step-by-step instruction

  • Accountability and check-ins to help you stay on track

  • Building confidence due to anxiety or insecurity

  • Executive functioning - organization and planning, scheduling and goal-setting, time management, breaking down assignments into smaller parts

  • Motivation - pinpointing distractions and discussing strategies to kick procrastination to the curb

  • Navigating Platforms - Brightspace, Study Forge, Encom, and Google Workspace

  • Preparation for Literacy and Numeracy Provincial Assessments

  • Skill-building – critical thinking and problem solving, note-taking and essay writing, study and test preparation, communicating and advocating needs, and AI literacy.

We encourage you/your child to learn more about each SSC EA before booking a session. This will help you/your child decide which EA(s) will be the best fit based on their needs and personality.

Sample: 

Booking Sessions

At any point throughout the school year, students can book up to 2 sessions per week with one EA, or up to 4 sessions with a combination of EAs. * Max 4 sessions per family per week.  Sometimes it can be helpful to have more team members on a child's academic team, given their different needs (some might need help with Math and Scheduling & Goal-setting) and the availability of SSC EAs. 

SSC EA schedules show only two weeks at a time, adding sessions hour by hour. During busy times, sessions book up quickly, so please be patient and check back regularly. 

To book a session with an SSC EA, you have three options:

• Book from the SSC webpage: Scroll down to Meet Our Team.
   
  

  

  
  

• Book from Brightspace: The SSC webpage and SSC EA links are listed along the right panel.
  

  

  
  

In both cases, select the SSC EA you/your child would like to meet with, click on their booking link, scroll through the calendar and pick a day and time that works for you, and then follow the intake prompts to help the SSC EA prepare for the session. Once the booking has been completed, you/your child will receive an email with the booking information (including a Zoom link).

As the child’s parent or guardian, you can sit in on the session - especially if it’s a Meet & Greet. Alternatively, you can share information about your child and their needs with the SSC EA prior to the session to help them prepare well. 

• Talk to a member of your academic team (eg, course specialist, K-9 teacher, academic advisor, case manager or learning support consultant), as they can also help set up a Meet & Greet session with an SSC EA.

Sample Booking: 

Friendly Reminder:

We ask that you kindly follow the 2 sessions per week limit if you are working with one SSC EA (or up to 4 sessions with a combination of EAs - PER FAMILY) and ensure that booked sessions are attended. Please notify the SSC EA or use the links at the bottom of the email booking notification/reminder to cancel or reschedule a session that can no longer be attended.

Should your child need further support, we encourage you to contact a member of your child’s academic team (eg, course specialist, K-9 teacher, academic advisor, or case manager) to discuss additional support.

Additional Resources Available through the SSC

The Student Success Centre (SSC) webpage has additional resources for students and parents. 

Throughout the year, the SSC highlights new team members, upcoming events and resources, and often shares helpful tips for students within our SPOTLIGHT blog. 

The SSC’s SOPHIE Resources Page pulls together a variety of resources meant to support students in their learning journey and EAs in their support role. Important topics such as Resources & Research, Academic Integrity, Provincial Assessments, and Skill Building for Students can be found here, along with all previously recorded SSC Workshops.   

If you have additional questions about the SSC, please reach out to Taryn McPherson (SSC Manager) or Sherie Seddon (Innovations Assistant Director). 

• For more information, please look at: https://innovations.onlineschool.ca/student-success-centre/