# How to Re-Enroll or Re-Register at HCOS & Flex Academy

This page highlights the process to follow when re-enrolling or re-registering at HCOS.

- Sign in to your [Encom account](https://encom.onlineschool.ca/)
- If you do not recall your password, please go [here](https://encom.onlineschool.ca/public/forgotten-password).
- If you are unsure of your Username, don't hesitate to contact <a class="o365button ms-font-m" role="link"><span class="_rpc_41 ms-font-s allowTextSelection ms-font-color-themePrimary _rpc_p1">tickets@onlineschool.ca</span></a>

- Click the appropriate button based on your child's program:

<table border="1" class="align-center" id="bkmrk-" style="border-collapse: collapse; width: 100%; border-width: 0px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr><td style="border-width: 0px;">![re-enrollment.jpg](https://sophie.onlineschool.ca/uploads/images/gallery/2023-01/re-enrollment.jpg)</td><td style="border-width: 0px;">[![re-register.png](https://sophie.onlineschool.ca/uploads/images/gallery/2023-01/scaled-1680-/re-register.png)](https://sophie.onlineschool.ca/uploads/images/gallery/2023-01/re-register.png)</td></tr></tbody></table>

- Read through the instructions, select **Yes** or **No**, and press the ***Save and Continue*** button to complete.
- Follow the instructions on the screen to complete the process.

PO Numbers will be issued and can be used near the end of April during the week of [HCOS Connect](https://connect.onlineschool.ca).

If you have any questions or need assistance, don't hesitate to contact the HCOS Office (office@onlineschool.ca) or <span class="elementor-icon-list-text">1-877-862-2375</span>.

<p class="callout info">If your student is in the Home School Registered program, we have made it possible for you to follow the steps above to re-register.</p>

How to **enroll a new sibling** (any grade):

[![image.png](https://sophie.onlineschool.ca/uploads/images/gallery/2024-01/scaled-1680-/s5uimage.png)](https://sophie.onlineschool.ca/uploads/images/gallery/2024-01/s5uimage.png)