Student Support
Resources to support students.
- Adjudications and Supports for Learning Services (LS) Students Writing Grad Assessments
- Student Success Centre
- Student Supports at HCOS
- SSC Resources
Adjudications and Supports for Learning Services (LS) Students Writing Grad Assessments
In British Columbia, there are 3 assessments required (Grade 10 Literacy, Grade 10 Numeracy & Grade 12 Literacy). In order to graduate with a Dogwood, this is a provincial requirement, however, when your student decides to write is flexible.
There are generally 2 times that students write: January and June. This is the Ministry of Education Site for the Provincial Grad Assessment Schedule
Each year, Grad students are sent links from the school to sign up for assessments. If your students requires supports when writing, when you sign-up for the assessment, please make sure to identify that your son/daughter has an Individual Education Plan (IEP) in Encom and the requested adjudications (supports) are noted and approved on the IEP. If you have any questions about the IEP, please speak to your Grad Advisor or Learning Services Consultant.
Some of the support/adjudications require advanced arrangements.
Location
If your student needs a separate setting, (due to anxiety, using a scribe etc.) you, the parent, are responsible for finding this location (ie. church, library, school). When looking for a place, please arrange to have an adequate amount of time for the assessment to be written and ensure that the location has good wifi.
Invigilator
If you are in a separate setting, you will also need to find an invigilator - this needs to be a current or retired teacher (going rate is approximately $120 for 3 hrs). All information for the separate setting needs to be collected and ready prior to registering for the assessment.
Timing
Assessments must be started between 8 am and 4 pm Monday to Friday
Scribe
In-person Scribe:
If your student needs a scribe, you are responsible for finding them and compensating them. A scribe is simply there to write down what your student says and cannot provide any additional assistance. To read the full guidelines regarding scribes from the Ministry of Education, please look here.
Speech to Text and Text to Speech:
If your son/daughter plans on using Read and Write:
- They are NOT required to have a separate space as long as they use their headphones
- You must use your HCOS email address and the official version of R&W provided through HCOS - please make sure your son/daughter has practiced and is comfortable using this on their own. Please ensure that an account through HCOS has been set up ahead of the assessment.
A few other notes:
- Your student can re write their provincial assessments up to 3 times - the highest score will be taken
- Their results are a stand alone score, it does not affect their current English or Math courses
Student Success Centre
Please help us out by completing this Summer Interest Form (before May 15) and End-of-Year Survey (before May 31). Both will help us serve YOU better! Thank you!
"Wow, wow, wow!! I wanted to reach out to you and thank you so much for the gift of offering support for students through the school." (Parent)
"We are so, so grateful for all your help this year. (Student) would NOT have made it through maths 9 without your much needed and much appreciated support!" (Parent)
"I just want to thank you so much for all the support you gave me. Working with you was one of my brightest times of grade 10. Thank you so much.😊" (Student)
"I just wanted to say thank you so much for the work that you and the rest of the SSC EA team do! What a gift to the whole of HCOS!" (HCOS Staff)
SSC Overview
The Student Success Centre (SSC) is a free online-based universal support available to all students in grades 5-12+. It is comprised of a team of EAs who come ready to support students with Numeracy (Maths & Sciences), Literacy (Humanities, etc.), and Executive Functioning (life skills building) needs.
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SSC EAs assist students with:
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Academic courses - comprehension, higher-level thinking, step-by-step instruction
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Accountability and check-ins to help you stay on track
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Building confidence due to anxiety or insecurity
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Executive functioning - organization and planning, scheduling and goal-setting, time management, breaking down assignments into smaller parts
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Motivation - pinpointing distractions and discussing strategies to kick procrastination to the curb
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Navigating Platforms - Brightspace, Study Forge, Encom, and Google Workspace
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Preparation for Literacy and Numeracy Provincial Assessments
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Skill-building – critical thinking and problem solving, note-taking and essay writing, study and test preparation, communicating and advocating needs, and AI literacy.
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We encourage you/your child to learn more about each SSC EA before booking a session. This will help you/your child decide which EA(s) will be the best fit based on their needs and personality.
Sample:
Booking Sessions
At any point throughout the school year, students can book up to 2 sessions per week with one EA, or up to 4 sessions with a combination of EAs. * Max 4 sessions per family per week. Sometimes it can be helpful to have more team members on a child's academic team, given their different needs (some might need help with Math and Scheduling & Goal-setting) and the availability of SSC EAs.
SSC EA schedules show only two weeks at a time, adding sessions hour by hour. During busy times, sessions book up quickly, so please be patient and check back regularly.
To book a session with an SSC EA, you have three options:
- Book from the SSC webpage: Scroll down to Meet Our Team.
- Book from Brightspace: The SSC webpage and SSC EA links are listed along the right panel.
In both cases, select the SSC EA you/your child would like to meet with, click on their booking link, scroll through the calendar and pick a day and time that works for you, and then follow the intake prompts to help the SSC EA prepare for the session. Once the booking has been completed, you/your child will receive an email with the booking information (including a Zoom link).
As the child’s parent or guardian, you can sit in on the session - especially if it’s a Meet & Greet. Alternatively, you can share information about your child and their needs with the SSC EA prior to the session to help them prepare well.
- Talk to a member of your academic team (eg, course specialist, K-9 teacher, academic advisor, case manager or learning support consultant), as they can also help set up a Meet & Greet session with an SSC EA.
Sample Booking:
Friendly Reminder:
We ask that you kindly follow the 2 sessions per week limit if you are working with one SSC EA (or up to 4 sessions with a combination of EAs - PER FAMILY) and ensure that booked sessions are attended. Please notify the SSC EA or use the links at the bottom of the email booking notification/reminder to cancel or reschedule a session that can no longer be attended.
Should your child need further support, we encourage you to contact a member of your child’s academic team (eg, course specialist, K-9 teacher, academic advisor, or case manager) to discuss additional support.
Additional Resources Available through the SSC
The Student Success Centre (SSC) webpage has additional resources for students and parents.
Throughout the year, the SSC highlights new team members, upcoming events and resources, and often shares helpful tips for students within our SPOTLIGHT blog.
The SSC’s SOPHIE Resources Page pulls together a variety of resources meant to support students in their learning journey and EAs in their support role. Important topics such as Resources & Research, Academic Integrity, Provincial Assessments, and Skill Building for Students can be found here, along with all previously recorded SSC Workshops.
If you have additional questions about the SSC, please reach out to Taryn McPherson (SSC Manager) or Sherie Seddon (Innovations Assistant Director).
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For more information, please look at: https://innovations.onlineschool.ca/student-success-centre/
Student Supports at HCOS
Families at HCOS have many opportunities and freedoms when shaping their learning environment to best fit their child's needs.
They can build learning around the movement a child needs, the best time of day to learn, the topics that interest and motivate them, and projects that showcase their strengths and abilities. Parents can arrange a learning space where their child is comfortable and has the quiet or stimulation they require.
Additionally, where needed, families can work with their teacher to set their child up for success by planning for additional time for an assignment or assessment, or agreeing on an alternative way to access information (e.g. through an audio book or video rather than text) or to show their learning (e.g. a presentation rather than an essay). Your teacher may also suggest curriculum options that would better fit your child or family. If a family wishes to communicate more of their learning needs to their teacher or Grad Advisor (GA), they can complete the Learning Support Request Form.
Students at HCOS also have access to a wide array of in-house supports, with little to no cost or barriers, through the Learning Commons or Learning Groups as well as through teachers and GAs.
In-house support options include:
- Audiobooks, hi-lo books, read-along or read-aloud books are available through the Learning Commons: Sora.
- Read&Write (speech to text, text to speech) is free and is a good support for those with reading, written output or organizational challenges.
- C-pens are available to borrow through the Learning Commons: Search Portal and at Community Connections.
- The Student Support Center offers online EAs (education assistants) support for literacy and numeracy.
- AXIS, is a faith-based subscription resource with videos that invite conversations on tough topics (anxiety, pornography, divorce etc.) for teens and their families.
- "Hello Anxiety" and Group Counselling: 6-10 week, counsellor-led options provided through Learning Groups where Grade 8-12 students learn to manage their anxiety. Check out "Virtual Voices" as well!
- Susan Barton (10 levels) is an Orton Gillingham-based reading program available free through the Learning Commons: Search Portal.
- Touch-Type Read and Spell, is a good typing program for students with reading & spelling challenges is available for free through the Learning Commons (request form here).
- Dyslexia Games are a series of consumable therapy workbooks available through the Learning Commons: Search Portal.
- HCOS also has sensory, behaviour, reading and written output supports available at Community Connections.
- Online Assessments to evaluate literacy, numeracy and cognitive abilities (DORA, ADAM or Gibson test) are available by speaking to your child's teacher or GA.
Learning Support
Additionally, your student's teacher or GA has access to a team of supportive Learning Support Coaches (LSCs) who provide specialized advice and insight on student needs.
It typically takes up to a year for students to work through the applicable in-house supports HCOS offers. If your child continues to struggle after their teacher has had time to assess needs and the impact of our in-house supports, your child can be considered for additional professional supports or assessments in their subsequent years with HCOS.
We always keep in mind that your primary student supports are an individually-shaped home-learning environment and a strong partnership between invested, well-equipped parents and teachers.
SSC Resources
SSC Essentials
- SSC Webpage: https://innovations.onlineschool.ca/student-success-centre/
- SSC EAs assist students with:
- Academic courses — comprehension, higher-level thinking, step-by-step instruction
- Accountability and check-ins to help you stay on track
- Building confidence due to anxiety or insecurity
- Executive functioning — organization and planning, scheduling and goal-setting, time management, breaking down assignments into smaller parts
- Motivation — pinpointing distractions and discussing strategies to kick procrastination to the curb
- Navigating Platforms — Brightspace, Study Forge, Encom, and Google Workspace
- Preparation for Literacy and Numeracy Provincial Assessments
- Skill-building – critical thinking and problem solving, note-taking and essay writing, study and test preparation, communicating and advocating needs, and AI literacy.
- Information about Booking Sessions:
- Students can book up to 2 sessions per week with one EA, or up to 4 sessions with a combination of EAs. * Max 4 sessions per family per week. *
- EA schedules show only two weeks at a time, adding sessions hour by hour. During busy times, sessions book up quickly, so please be patient and check back regularly.
- Two Booking Options:
- Book from the SSC webpage: Scroll down to Meet Our Team.
- Book from Brightspace: The SSC webpage and SSC EA links are listed along the right panel.
Academic Integrity & AI
- Plagiarism Information for Parents
- Citing Artificial Intelligence (AI) Properly
- Citations for Beginners Tutorial
- Did I Plagiarize? Infographic
- Plagiarism Checker
- SSC Workshop: Academic Integrity in the Age of AI — Researching, Citing, and Writing
CREW Resources
Feedback/Testimonials
Student Testimonials:
- This email is to thank you for your time and work helping me plan my school assignments. You have made a difference in the end of my school year and I appreciate that.
- I just want to thank you so much for all the support you gave me. Working with you was one of my brightest times of grade 10. Thank you so much.
- Grade 10 is hard! Especially at the end, there is a whole bunch of projects and tests that you have to cram for! Good thing you guys are there to help us! Seriously. I wouldn't be able to do as well as I did without the SSC! Thanks so much!!
- I’m so grateful for all your help these past few years. I honestly wouldn’t be finished right now without your support (I’d probably still be stuck in Social Studies 10, haha!). You’ve been such a steady source of encouragement through all the ups and downs, and it’s made a huge difference. I wish I could take your guidance with me into college. You’ve helped me get to this point, and I’m so thankful.
- I wanted to say thank you very much for everything you have done for me to support me and help me through this process. It was very difficult for me to have so much on my plate and the supportive words from you helped a lot. I am very grateful to have met you and have you on my support team and I wish you all the best. Thank you.
- I just wanted to say a big thank you for helping me with Chemistry 11 in June! I did end up finishing before July and got a 96% on my unit test. I don't think I could have stayed concentrated and optimistic without you! Getting that done really helped motivate me to then get my math done, which is now also finished! This really helped position me so that I have a chance at finishing school this next semester. I will miss you and appreciate working with you! Besides getting some goals met it's been great to have a mentor and someone to be able to look up to. Hearing about your adventures and travels has really inspired me to have adventures of my own!
- The SSC is a very great thing for all the students, and I appreciate your support! It is really awesome to know that there is someone that can help when we get stuck!
- Amazing help. I wish I had reached out sooner. 10/10 recommend!
- I really love being able to ask questions without shame of 'you should already know this' or 'it's so easy'.
- I always love how the EA asks how I am and seems genuinely interested. She keeps things light and makes sure I have a stronger understanding of what I am learning. If I am not understanding, she always finds a way to make sure I leave with a more comfortable grasp on math.
Parent Testimonials:
- We are loving the tutors at SSC!
- Thank you! I have seen a big improvement in her work and I know a big part of that is because you have been working with her.
- Thanks so much for guiding R__ & J__ in learning to set up their own schedules. You have played such an important role in our homeschooling this year! I am grateful how often they are able to meet with you to make that connection and build those relationships. You make the meetings so enjoyable! I can see that you have become and will continue to be one of their biggest supporter in the rest of their schooling.
- I wanted to let you know that K__ was excited after last week's session with you. She said, “I finally understand long division!”
- We are so, so grateful for all your help this year. (Student) would NOT have made it through maths 9 without your much needed and much appreciated support!
- Thank you for everything you are and do for my kid!!! You have been a true blessing to this experience and to our family. Appreciate you in every way!
- Wow, wow, wow!! I wanted to reach out to you and thank you so much for gift of offering support for students through the school. Instead of E__ feeling overwhelmed and not enjoying science she was actually excited!
- I wanted to check in and let you know that J__ submitted her final project for Accounting, thus completing the course. I am beyond thrilled. Thank you for all of your support over the years. We truly appreciate it.
- T__ is LOVING meeting with you. She asked if she could meet with you more than once a week. That is a very good sign. So, thank you for what you do!
- Thank you so much for your care and gentle heart when working with E__ in math. We appreciate and are beyond grateful for the ministry of the SSC.
- M__ LOVED meeting you. She came out beaming! Thank you SO much for all your work this year….you are such a gift!
- You have been such an amazing help for A__ getting the wheels turning on becoming more creative in his story writing. I really appreciate your help!
- Thank you. I know that was a lot of work and wasn’t easy for J__ to be held accountable but appreciate your enthusiasm and effort into helping her set and meet her goals.
- We enjoyed meeting with you. We appreciate your insight and direction. I also truly appreciate how friendly, relatable and welcoming you were with I__. Thank you so much for all your help. It's been amazing working with you to help I__ improve his writing, organize his thoughts, and structure them on paper. I learned a lot too.
Feedback from HCOS Staff:
- I just wanted to say thank you so much for the work that you and the rest of the SSC EA team do! What a gift to the whole of HCOS!
- I just wanted to say a quick thank you for your work with (Student). I saw in the notes that you were able to connect with him and get him engaged today — even when Mom thought she would have to cancel. This is a HUGE win and a great picture of how important that connection piece is. I appreciate your genuine care and the obvious impact that you are having on our students and their families. I also really appreciate your note-taking — it is so helpful for teachers to hear how things are going!
- The SSC EA created a warm, inviting and safe-feeling space for my student. He was all smiles and tried multiple times to engage a conversation about my students likes and tried to connect with similar experiences. He gave good examples and offered suggestions for safe, teacher-friendly AI use. He spoke about student services outside of HCOS and how AI can also be used for college and university applications, once informed that my student was graduating this year.
- You met with one of my students for the first time and Mom told me today how wonderful the experience was. The student felt built up and encouraged in her abilities. She appreciated how you explained things to her and how you boosted her confidence. Mom reported that after she met with you she worked on her math and was actually giggling about it. You have no idea what an answer to prayer this is. I have been encouraging this student to try the Student Success Centre for the last 3 years. She has been extremely hesitant and it is a very big deal that not only was she was willing to meet online with an EA — but that she felt so good about it!! Thank you for your amazing work!
- I was talking with a parent today whose daughter just started accessing the SSC and she RAVED about you. Her daughter is pretty shy and was nervous about getting help and Mom said you were amazing. You made a connection with her right away and put her at ease. They also really appreciated how well you explained things to her and that the appointment with you really boosted her confidence. Thank you for doing such a great job!
- I really appreciate all the extra time spent to help this hard-working student be as successful as possible in this Math course.
Free Citation Generators
- Grammarly Citations
- MyBib
- EasyBib
- Bibme
- ZoteroBib
- BibGuru
- BibCitation
- Scribbr
- Google Doc Citations (though a bit finicky)
HCOS Links
Learning Challenges & Supports
- Learning Disabilities and Disorders in Children (Signs & Symptoms, Types, Supports)
- Early Signs of Learning Challenges
- Understanding Your Child's Strengths and Challenges
- The Best Way to Explain Learning Disabilities to Your Child
- How to Help a Child with a Learning Disability: Parenting Tips for Home & School
- Back-to-School Tips for Kids Who Are Struggling (Parents: Reset Expectations & Plan Ahead)
- Rolling With ADHD (Resources for Parents, Teachers and Teens)
- Universal Classroom Supports
- Examples of Accommodations and Modifications (Smart Kids with Learning Disabilities)
- Executive Functioning: Pathway to Success
- Executive Functioning (Signs & Symptoms, Student Profile, Instructional & Universal Supports)
- Great Executive Functioning Apps (recommended by an OT)
- Productivity Apps for Students: Waterloo University
- Time Management Apps for Students: Waterloo University
- Stay Focused: Top Apps to Help with Distractions
- Sample Schedules & Plans + Create Your Own Template
- Ready, Set, Go!: SSC Workshop
- Get it Done!: SSC Workshop
Programs, Courses & Staff
- 25/26 School Calendar
- Innovations High School
- Innovations Middle School
- Innovations Crew
- K-9 Program
- HCOS Course Library
- Enrolled vs. Registered
- BC Grad Requirements
- Advice & Tips for High School Students
- Debunking High School Myths: SSC Workshop
Provincial Assessments (Grades 7, 10 & 12)
- Provincial Assessments: Info for Families
- BC Provincial Assessment Homepage
- BC Numeracy Assessment Overview
- Numeracy Assessment (About, What it Looks Like, Practice Questions, Tips)
- BC Numeracy Assessment: Solutions to Sample Questions
- Grade 10 Literacy Assessment (About, What it Looks Like, Practice Questions)
- Grade 12 Literacy Assessment (About, What it Looks Like, Practice Questions)
- Preparing for the Literacy Graduation Assessment
- Literacy Assessment Tips
- Acing the Provincial Assessments: SSC Workshop
Resources & Research Tools
- Learning Commons Hub (Curriculum Options, Search Portals, Sora eBooks & Audiobooks, Subscriptions, Unit Study Kits, etc.)
- Helpful Websites (Subject & Grade Specific)
- Tips for Conducting an Academic Search: Explora
- SSC Workshop: Research & Cite
- SSC Workshop: Cite, Write, and Research Well
- Tutorials on How to Use HCOS Subscriptions (EBSCOHost and Explora)
Skill Building for Students
- Back-to-School Tips for Success: SSC Workshop
- Creating a Plan for a Successful Year: Grad Week
- Recording (#16) & Slide Deck
- New Year’s Resolutions for High School Students and Parents
- New Year’s Resolutions for High School Students
- Term 2 & You: SSC Workshop
- Things to Consider When Emailing Your Teacher
- Advocate & Communicate: SSC Workshop
- Best Note-taking Apps for Students
- Creating Killer Notes: SSC Workshop
- Study Habits of Highly Effective Students
- BC Exam Bank (By Grade and Subject; Login Required)
- Becoming a Test-Taking Pro: SSC Workshop
Subject-Specific Resources for Students
- Helpful Websites (Subject & Grade Specific)
- SSC Resources: Math & Science
- Math Strategies: A Guide for Middle and High School Students
- Math Tools for High School Students
- Middle School Math Resources
- Math Strategies for Struggling Students
- Algebra for Beginners
- Tips for Science Class
- Top Science Resources for Middle and High School Students
- Science Tools for Middle School Students
- Conquering the Middle School or High School Science Exam
- Engaging Science Apps for Middle and High School Students
- Reading & Writing Resources
- Strategies of Highly Effective Readers (Younger Students)
- Habits of Highly Effective Readers (Older Students)
- High-Impact Writing Strategies for the Elementary Grades
- Writing Strategies to Write More Effectively
- How to Write a Strong Essay
- Strategies to Help Struggling Writers
- Assistive Technology & Tools (Google Workspace, Grammarly, Read & Write, Zoom, Canva, etc.)
Tech & Platform Support
- Navigating Brightspace
- Educational Apps for Tablets & Phones (Resources, Recommendations by Subject Area & for Executive Functioning and Personal Development)
- How to Use Google Docs — Beginner's Guide Tutorial
- Google Docs Beginners Tutorial
- Zoom “How To” Basics for Families
- A Parent and Student's Guide to Using Zoom for Learning
- Assistive Technology & Tools (Google Workspace, Grammarly, Read & Write, Zoom, Canva, etc.)
- Back Door to StudyForge (when Brightspace is shut down)
Tips & Resources for Homeschool Parents
- 10 Minutes to a Better Homeschool Podcast
- Mrs. Mom’s Homeschool Podcast
- The Ultimate Guide to a Happy and Successful Homeschool Mom
- 10 Things I Wish I Knew Before Homeschooling
- Homeschool Tips that Every Parent Needs to Know
- Self-care Tips for Parents
- What to Do When Homeschooling is Hard
- How to Cope With the Stress of Homeschooling
- How to Engage Students: Active Learning Strategies
- Tips for Middle School Online Success: Info for Families
- Tips for Middle School and High School Online Success: Info for Families
- Tips to Help Your Child Retain Science Skills
- Child Struggling with Math: Ways to Help
- Homeschooling Middle & High School Science
- How to Set Your Child Up for Success: SSC Workshop
Workshop Resources
Coming Soon